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About Us

Troy is the UK's largest independent network for tools and maintenance supplies.

 

We link suppliers of these products with independent businesses that sell them to end users - large or small.

 

In addition, we also support these independent businesses to deliver the outstanding levels of customer service they're famous for by providing product expertise, data services, technology solutions and other business services.

 

Our belief is that independent businesses are essential for thriving local economies and communities. 

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Our WHY

We champion independents. We believe that independent businesses are vital for our local economies and communities, providing an outstanding level of service to their customers that surpasses the nationals. That’s why we’re here, to help independents flourish.

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When we work together with suppliers, independent distributors and end user customers, we can boost local economies, streamline supply chains, and deliver exceptional service levels. We aim to build a better future for everyone.

Our HOW

We are a tech-savvy, data-driven business that values long-term partnerships throughout the supply chain. Our mission is to create value in four key areas through a network built around people and technology.
Bar graph showing growth

Business Growth
 

Services to drive product ranging, competitive pricing, great customer service, and better brand awareness.

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People in a cycle

Business Efficiency

 

More profit and better customer service through cost-effective infrastructure, streamlining operations, and access to high-spec tech at a lower cost.

Three people and an upwards arrow

Empowering People

 

Supporting business teams grow their skills and knowledge through training, access to experts, and connections with like-minded people.

Two hands handshaking
Provide investment and sustainability support

 

  • Investment options for Troy member business owners looking for an alternative to closure or national buyout

  • Local leadership teams, the name above the door, and local jobs maintained

  • Sustainability support provided through several initiatives including carbon footprint reporting

Our WHAT

We are always striving to be champions of independent business. This core value runs through everything we aim for as we deliver on our four key service platforms. These are our WHAT:
Person holding briefcase with globe in background

​A world class buying group

 

Providing independents the means to compete on a global stage. Access to a full range of brands and suppliers at a fair price. A team of experts and a great online platform helping independents plan, buy, and meet customer needs. 

Globe and shield to represent the support of an ecosystem

A business support ecosystem

 

Offering market-leading tools and support services. Get support from our experts, access third party or in-house services. High levels of delivery and greater cost efficiency.

Network of people

Our Troy people network 


Access the right people in the right area. Always find the answer you’re looking for.


Training, online content,
and specialists in your unique business field.

 

A community of like-minded business owners to discuss knowledge and insights.

Stack of coins to represent investment

Our investment platform

 

Offers investment ensuring local
businesses are thriving and future-proofed.

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Supply chain
initiatives that
strengthen relationships.

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Sustainable
practices like Carbon Footprint reporting.

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Our Values

Fuelled by Passion

We are energetic, driven, and resourceful.

Stronger Together

We embrace collaboration, equality, and mutual success.

Always at our Best

We champion development, growth and individuality.

Built on Trust

We strive to always do the right thing.

Encouraging Innovation

We aim to constantly improve how we work and always move
forward together.

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